AlignedAI SAFETY COMMUNITY

SUPPORT · WE’RE HERE TO HELP

Keep your
thread going.

Questions about Aligned, your account, or the community? Start here.

A HUMAN PLACE TO START

Contact Aligned.

Email our support team. Include your app version and a short description of what happened. Please leave out passwords, sign-in codes, private keys, and confidential project information.

Email support ↗

support@zerobillion.ai
Operated by Zero Billion, Inc.

Common questions

Can I learn without creating an account?

Yes. Readings, guides, notes, saved items, and your local workspace work without an account. Create a device profile when you want to publish, reply, or apply to a community project. New contributions are reviewed before public display.

Can I recover my profile on another device?

This release uses a device or browser profile with no email or password. It cannot be transferred or recovered on another device or browser. Clearing browser storage loses account access and does not delete your community profile. Keep access to the device to manage or delete it. Contact support if you lose access; we will need enough information to verify any deletion request.

Where are my private notes?

They are stored on your device. Aligned does not upload or synchronize them. Your Apple backup settings may determine whether they are included in device backups.

How do I delete my account?

While signed in, tap your profile avatar, open Settings, then choose Delete account & data. In the web app, open Your profile → Delete community profile. Confirm to remove your account and associated community records. If you cannot access your account, email support with “Aligned account deletion.” Do not send account credentials.

How do I erase only my local workspace?

While signed out, open Your profile avatar → Settings → Erase local workspace. This removes local notes, drafts, profile preferences, and progress. Removing the app does not delete an existing community account.

How do reporting and blocking work?

Use the menu on a community post, reply, or project to report a concern or block its author. Reports are reviewed by moderators. Blocking hides that member’s contributions in your experience. You can unblock members through Settings.

Does Aligned pay project contributors?

Aligned helps people discover opportunities and exchange project applications. The college form also lets you express interest in paid opportunities with Aligned. Pay depends on the role, expertise, and scope; submitting a form does not guarantee a role or pay rate. Payment and engagement terms are agreed separately. The app and website do not hold funds or process payments. Confirm all terms before starting work.

A reading or external opportunity needs a correction.

Send us the title, the original source, and the correction you suggest. Research policies and opportunities change, so always verify the linked original before relying on a consequential claim.

I need accessibility help.

Email us with the affected screen, device, and accessibility setting. Aligned supports keyboard navigation and text enlargement on the web, and native controls and system text scaling on iOS; your feedback helps us find gaps.

Privacy and community concerns

Read the privacy policy for data choices and deletion, and our community terms for contribution standards. For a concern about personal information in a public post, include the post title or link in your message.